Privacy Policy

PhysioWOW, with Tax ID B12345678 and registered office at C/ de Balmes, 372, 1r 1a, 08022 Barcelona, is responsible for processing the User's personal data and informs that this data will be processed in accordance with Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD).

We process your data for the following purposes: • Management of appointments and provision of physiotherapy services • Preparation of medical records and treatment follow-up • Communications related to our services • Administrative and accounting management • Compliance with legal obligations • Sending commercial information (with prior consent)

The legal basis for processing your data is: • Contract execution: processing necessary for the provision of requested physiotherapy services • Legitimate interest: improvement of our services and non-commercial communications • User consent: for sending commercial communications and newsletters • Legal obligation: compliance with health, tax and accounting regulations

Personal data provided will be kept: • Clinical data: for the time established by health legislation (minimum 5 years from the last visit) • Billing data: 6 years according to tax regulations • Data for commercial communications: until you request unsubscription • Web browsing data: as established in our cookie policy

Your data may be communicated to: • Healthcare professionals involved in your treatment • Insurance companies (for treatments covered by insurance) • Public administrations when there is a legal obligation • Service providers (hosting, appointment management, etc.) under confidentiality agreements No international data transfers are made.

You have the right to: • Access: obtain information about what data we process about you • Rectification: correct inaccurate or incomplete data • Deletion: request the deletion of your data • Limitation: request limitation of processing • Portability: receive your data in structured format • Opposition: object to the processing of your data • Revocation of consent: withdraw consent at any time You can exercise these rights by sending an email to physiowow@gmail.com or in writing to our postal address, attaching a copy of your ID. You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).

PhysioWOW has adopted the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, unauthorized processing or access, taking into account the state of technology, the nature of stored data and the risks to which they are exposed.

PhysioWOW reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, PhysioWOW will announce the changes introduced on this page in advance of their implementation.

For any questions about this privacy policy or about the processing of your personal data, you can contact us at: Email: physiowow@gmail.com Phone: 649 321 719 Address: C/ de Balmes, 372, 1r 1a, 08022 Barcelona